Trusted by PMs running on AppFolio

AppFolio-Trained Virtual Assistants for Property Management

Revaya trains and certifies full-time APMs on AppFolio before they ever touch your portfolio. You direct the work. We manage the person, track performance weekly, and ensure the software knowledge.

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Why Revaya

What's Included

Everything Your APM Comes With

We're not a VA agency or a job board. We recruit, train, place, and actively manage a dedicated AppFolio APM who works as part of your team.

Trained on Appfolio

30 days of AppFolio and PM operations training. Scored assessment before placement.

Dedicated. Full Time.

Not shared. Not fractional. One person working exclusively inside your company, your hours, your systems.

KPI Tracking & Reporting

Daily EOD reports, weekly visibility tracking on work orders, leasing pipeline, delinquency, renewals at risk.

In-House Specialist Access

Revaya has a dedicated AppFolio expert on staff at all times. Your APM always has someone behind them.

Fair Housing Trained

Completed before day one, not an afterthought. Every APM understands the basics before they touch your portfolio.

Flat $3,000/Month

No setup fee. No long term contracts. Training, management, KPI tracking, backstop support is all included.

Get Started

Why Revaya

Your Backoffice, Fully Operated

Most portfolios are leaking revenue they don't even know about. One data audit typically uncovers enough lost revenue to cover the cost of this hire many times over.

Work order intake, triage, and vendor assignment via AppFolio
Follow up when vendors go quiet — calls, messages, escalation
Update work order statuses with photos and notes
Coordinate unit access with residents for scheduling
Close completed work orders with full documentation
Post-completion courtesy call confirming resident satisfaction
Escalate stalled work orders to designated PM or regional
Set up recurring preventative maintenance work orders
Collect vendor time and labor notes for billing verification
Track annual vendor insurance certificate compliance
Flag patterns: repeated issues in same unit signal deeper problems
Set up vacancy listings, photos, and pricing in AppFolio
Market survey: Zillow and Apartments.com comps to inform pricing
Convert approved applicants to tenants in AppFolio
Send rental applications through AppFolio
Respond to guest cards within one hour — email and phone
Track leasing pipeline and guest card activity reporting
Send for e-signature and follow up on pending signatures
Screen applicants using client's credit and income criteria
Schedule showings and coordinate access with lockbox codes
Prepare leases and addenda in AppFolio
Notify denied applicants through AppFolio
General resident inquiries via calls, texts, and AppFolio messages
Move-in coordination: walk-through scheduling, utility setup
Move-out coordination: inspection scheduling and notice delivery
Draft lease violation notices for PM approval before sending
Coordinate unit turns with maintenance and vendors
Water shut-off and property-wide notices
Document all resident communication in AppFolio with timestamps
Inspection scheduling and resident notification
Delinquency tracking via AppFolio rent ledger
Personal follow-up calls — not automated reminders — by 10am
Send delinquency notices through AppFolio with full documentation
Track payment plan commitments and follow up on missed payments
Document all contact attempts with timestamps
Work order intake, triage, and vendor assignment via AppFolio
Flag Section 8 and subsidy accounts for specialized follow-up
Report delinquency as % of gross potential rent weekly
Pull lease expiration report and flag units at 120, 90, and 60 days including month-to-month tenants at risk of going vacant
Run market survey via Zillow and Apartments.com by unit type and zip
Export lease data to Excel and calculate proposed increases per unit
Present renewal recommendations to ownership for approval
Prepare renewal offers one at a time with appropriate terms, accounting for rent-controlled and non-rent-controlled units
Send renewal notices and track responses in AppFolio
Follow up personally when residents go quiet after offer
Report on renewal offers sent vs signed weekly

How it works

How It Works

Simple. Proven. Effective.

Minimal lift on your end. We handle recruiting, training, and ongoing management. You focus on running your portfolio.

Tell us about you

Share your unit count, AppFolio setup, vendor list, chain of command, and what you need covered. We build a profile and scope the role.

We find your APM

We select from trained candidates who have completed Revaya's 30-day AppFolio and PM operations program and passed the placement assessment.

Onboard on your terms

Your APM spends the first 2-3 days learning your operation, vendor list, escalation paths, and templates before taking on tasks independently.

Your operations run smooth

Work orders resolve. Leasing converts. AppFolio is clean. Residents get responses. And every Friday you get a snapshot so nothing is invisible.

Get Started

What Clients Say

Real stories from teams transforming their portfolios with Revaya.

Joubin Manoochehri
JNM Realty
President

"In California, the employment laws are strict and expensive.  With Revaya, I can get reliable talent at a third of the cost —and more people for the same money.".

Dec 12, 2025
Jasmine Muhamedovic
SH Management
VP

“We used to get complaints daily about missed calls. Since working with Revaya, that’s gone to zero. We can collect rent faster, lease faster, proceed with renewals and rent increases on time, and our team is less stressed.”

June 12, 2025
Michael Kadisha
K3 Holdings
Principal

"After minimal training, our Revaya employee was fully independent.  Her level of initiative and consistency is rare.”

Dec 2, 2025
Brent Williams
Multifamily Insiders
Founder

"Usually when you find an amazing team member, we often say how we ‘lucked out’ in finding that person. This didn’t feel like luck. Nique joined our team so naturally that it’s sometimes easy to forget that she is half a world away.”

Feb 6, 2026
Marc Spector
@username
Designer

Beam has completely revolutionized how our team works. The intuitive design and robust features allowed us to streamline complex workflows that used to take hours. We were able to onboard new team members in record time because of how user-friendly it is.

Dec 12, 2025
Angela Moss
@username
Developer

Before Beam, managing our operations felt like juggling too many balls at once. Now, everything is consolidated into one simple yet powerful platform.

Dec 12, 2025

Why Revaya

Simple. Flat. Predictable.

One price. Everything included. No setup fee. No long-term contract required.

AppFolio Certified
4-week certification covering lead-to-lease, work orders, rent collection, and Realm-X.
QA Specialist on Staff
An AppFolio expert behind your APM for platform questions and quality standards.
Realm-X / AI Trained
Familiar with Assistant, Flows, and Messages so your APM works within your existing setup from day one.

AppFolio APM

Trained, placed, managed, and tracked by Revaya
$3K/mth
Whats Included
Maintenance
Leasing
Renewals
Delinquency

Get Started

No setup fee. 90-day pilot recommended. No long-term contract required.
Property management is becoming a technology and operations game. The firms winning new business and growing portfolios running tighter, faster, and leaner.
Arc Joan
Head of Customer Success
How do you simplify complex operations for a growing team? Beam provided the tools to streamline everything effortlessly.
Marc Spector
Head of Customer Success
73%

of top performing PM firms now use dedicated remote operations staff

2.4X

faster response time reported by firms with trained AppFolio operators

$850

per unit average annual revenue recovered from missed charges

FAQ

Frequently Asked Questions

What makes Revaya different from other VA companies?

How is my APM trained on AppFolio?

What if the fit is not right?

How quickly can I get started?

What does the $3,000 per month cover?

What hours does my APM work?

How many units can one APM handle?

What happens if the APM isn't working out?

Is there a contract or setup fee?

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