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JNM Realty now has long-term Revaya employees (6–12+ months tenure) who run on “autopilot” with minimal supervision. Hires are customer facing, language is not a barrier, and Revaya provided qualified employees fast. Labor costs are about one-third the cost of California hires, enabling the company to scale more staff for the same spend. With consistent coverage in maintenance coordination, leasing support, and admin, the company has improved operational efficiency and accelerated growth.
“If you find someone really good and they’re a star, it’s a game changer for your business. And when you find them with Revaya, wages are lower, there are fewer things to worry about, and fewer things to deal with. Especially if you are in California.” – Joubin Manoochehri, President of JNM Realty
The Challenge
JNM Realty, a California-based property management and real estate firm, had historically hired exclusively through local channels like Indeed or Craigslist. When they began exploring overseas talent, leadership was cautious. Concerns included:
- Remote hires working multiple jobs simultaneously
- Candidates overstating skills or misrepresenting their experience
- Difficulty working Pacific Time night shifts despite claiming they could
- Ensuring accountability and responsiveness across time zones
California’s strict labor laws and high employment costs made overseas hiring attractive, but managing remote workers was new for the JNM team. Early hires brought mixed results—some fit well, others didn’t. Turnover in the early months underscored the need for a better vetting process and clearer expectations. Above all, JNM wanted to find “star employees” they could work with long-term, confident in their ability to perform consistently and independently.
The Revaya Solution
Revaya provided the structure, vetting, and personal touch JNM needed to make remote hiring work. Yoni, Revaya’s founder, personally visited JNM’s office, met with leadership, and gained a detailed understanding of the company’s needs and expectations. This hands-on approach allowed Revaya to:
- Screen candidates for both skill set and cultural fit
- Ensure alignment on work hours and responsiveness requirements
- Facilitate video-call accountability measures during working hours
- Quickly replace underperforming hires with stronger candidates
Roles filled through Revaya included maintenance coordinators, leasing support, and administrative staff—all of which could be performed fully remotely via phone and computer. All of these employees are customer facing and they speak English well.
With clear processes and task-specific workflows already in place at JNM, Revaya’s placements were able to integrate quickly. Over time, Revaya refined its candidate matches, resulting in consistently better hires who fit JNM’s operational style.
The Results
Once the right hires were in place, the benefits were immediate and sustained:
- Stable, Long-Term Employees – After initial turnover, JNM has had six months with no attrition, with some Revaya hires now passing the one-year mark and requiring minimal ongoing supervision.
- Cost Savings – Remote employees cost roughly one-third the price of a California-based hire, enabling JNM to staff more roles for the same budget and scale operations more efficiently.
- Operational Efficiency – Maintenance coordination, leasing tasks, and admin work are now handled reliably from abroad, freeing local staff for in-person duties.
- Ease of Management – Clear processes and Revaya’s vetting have reduced management overhead. Once trained, employees operate on “autopilot” with consistent output and little need for retraining.
- Trusted Partnership – JNM values Revaya’s responsiveness, personalized service, and willingness to quickly address issues or replace hires when needed.
Build Your Own High-Performance Team
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