Should You Hire a Remote Leasing Assistant? A Property Manager’s Guide

If you’re managing rental properties, you already know—leasing is the engine of your revenue. But juggling incoming inquiries, showings, paperwork, and owner updates is time-consuming. If leads are slipping through the cracks or your team is stretched thin, it might be time to ask:

Should you hire a remote leasing assistant to streamline your operations?

Spoiler: For many property managers, the answer is a resounding yes.

In this guide, we’ll cover exactly what a remote leasing assistant does, when to hire one, and how to do it cost-effectively without losing quality or control.

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What Is a Remote Leasing Assistant?

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A remote leasing assistant (also known as a virtual leasing coordinator) is a trained offshore team member who handles leasing-related admin from start to finish—virtually.

From responding to rental inquiries to generating leases, they manage everything short of the physical tour.

At Revaya, our AI-enhanced leasing assistants are trained in U.S. property management workflows and platforms like AppFolio, Buildium, Propertyware, and Rent Manager.

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What Tasks Can a Remote Leasing Assistant Handle for Property Managers?

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A well-trained virtual leasing assistant can take over 80% of your leasing admin work. Key responsibilities include:

• Responding to inquiries instantly—speed matters in leasing
• Pre-qualifying leads using your screening criteria
• Scheduling showings and sending reminders
• Following up with prospects through email, SMS, or CRM automations
• Drafting and sending lease agreements for digital signature
• Updating listings and availability on platforms like Zillow or your website
• Managing lease renewals, price adjustments, and tenant communication
• Preparing weekly leasing reports and performance insights

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How Do I Know If I Need a Remote Leasing Assistant?

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Here are signs your leasing process is slowing your growth:

• Your agents or PMs are spending more time in their inbox than showing properties
• You’re losing leads because of slow follow-up
• Leasing paperwork is delaying move-ins
• You’re expanding your portfolio and need scalable support
• You want to offer weekend or after-hours tenant support without hiring full-time staff
• Your vacancy rate is rising—but not because of demand

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Benefits of Hiring a Remote Leasing Assistant

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Hiring offshore leasing support through Revaya gives you:

• 50–70% cost savings compared to in-house admin hires
• Faster response times to tenant inquiries = fewer lost leads
• Reduced leasing admin for your local team
• No HR burden—we handle vetting, compliance, payroll, and device security
• Scalable staffing as your portfolio grows

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Can Virtual Leasing Assistants Manage Tenant Communications and Lease Processing?

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Absolutely. In fact, most leasing processes today are digital:

• Listings live online
• Applicants apply through your site or listing platforms
• Tours are often self-guided or handled by showing agents
• Lease documents are sent and signed electronically

With the right systems in place, a remote leasing assistant can do everything but open the front door.

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What Software Do Remote Leasing Assistants Use?

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Revaya-trained leasing VAs are fluent in:

• CRM and PM software: AppFolio, Buildium, Rent Manager, Propertyware
• Communication tools: Gmail, Outlook, Slack, SMS platforms
• Scheduling tools: Calendly, ShowMojo, Tenant Turner
• Document tools: DocuSign, Google Docs, Dropbox
• Automation tools: Zapier, AI-enabled inbox tools, calendar assistants

They’re also trained to match your workflows, tone of voice, and tenant policies—so your renters get a seamless brand experience.

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Is It Secure to Hire a Remote Leasing Assistant?

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Yes—when done right. At Revaya:

• All team members work on secure, monitored devices
• NDAs and confidentiality agreements are standard
• We offer VPN access, device tracking, and optional screen monitoring
• Only 2% of applicants pass our vetting process—ensuring reliability and professionalism

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Final Word: Why Property Managers Are Hiring Remote Leasing Assistants in 2025

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Leasing is too important to be slowed down by admin work. With the right virtual leasing assistant, you’ll lease faster, follow up smarter, and scale your operations without the overhead.

At Revaya, we help property managers like you:

• Fill vacancies faster
• Deliver better tenant experiences
• Cut leasing costs without cutting corners

Ready to modernize your leasing process? Let’s build your remote leasing assistant team today.

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