Handled application assistance, lease documentation, prospect follow-ups, and vendor coordination while maintaining accurate data within AppFolio and CRM systems.
Experience
Handled application assistance, lease documentation, prospect follow-ups, and vendor coordination while maintaining accurate data within AppFolio and CRM systems.
Resume
2022-2025
Nedlan
Virtual Assistant / Real Estate
Assisted in day-to-day operations, handled administrative tasks, managed calendar and maintenance coordination, created leases and renewals, processed rent increases, assisted applicants, and conducted prospect calls and email management.
2021-2022
Office Partners360
Business Development Representative
Handled outbound prospecting via email and cold calls, managed HubSpot automation workflows, and scheduled appointments for the Sales Team.
2020-2021
Expertel Solutions
Lead Generation – Home and Auto Loan
Performed cold calls, prequalified prospects, and scheduled appointments for the Sales Team.
2016-2018
Gravity BPO
Lead Generation – Credit Repair
Conducted cold calls, prequalified prospects, handled warm transfers to Credit Repair partners, and earned recognition as Top Agent and Top Team Leader.
2014-2015
Teleperformance / Jpmorgan Chase
Customer Service Officer – Fraudulent Account
Identified fraudulent activities, processed account cancellations and credit card replacements, and ranked as Top 3 agent for consecutive months.
Software
AppFolio, HubSpot, Salesforce, Sales Navigator, ZoomInfo, RingCentral
Why Revaya
roles
Roles We Place
We support every multifamily model—REITs, owner-operated, family offices, hybrid, wholly owned, and vertically integrated.
Roles We Place
We support every multifamily model—REITs, owner-operated, family offices, hybrid, wholly owned, and vertically integrated.

Manage inquiries, tour scheduling, and follow-ups; resident service communications and renewals.

Handle service requests, vendors, and maintenance to ensure fast, resident-friendly resolutions.

Accounts payable, bookkeeping, and property accountants who ensure financial accuracy.

24/7 resident support through AI-powered systems with human oversight for complex issues.
Content creation, social media management, and resident communications to maintain engagement.