2023-2025
Found Spaces Inc.
Assistant Property Manager
Managed tenant complaints and requests using Buildium, coordinated vendors and follow-ups, handled invoicing, oversaw property inspections, maintained accurate records, and managed property marketing efforts.
2020-2023
PMI Cedarboldt
Assistant Property Manager
Handled tenant relations, lease agreements, maintenance coordination, rent collection, financial reporting, property tours, marketing listings, and ensured compliance with housing laws.
2020
VOW International
Executive Assistant / Property Manager
Managed Airbnb listings, created social media content, prepared lease documents, handled reservations and guest inquiries, and supported administrative functions.
2020
Sunnyside Home Inspections
Client Support Specialist
Scheduled appointments, created social media and email campaigns, and managed CRM data.
2019-2020
Rocket Station
Virtual Assistant
Performed real estate cold calls, appointment setting, skip-tracing, property research, data entry, basic social media admin, and customer service.
2017-2019
International Airline Services Asia, Inc.
Customer Support Agent
Provided airline customer support, processed bookings, refunds, and claims.
2015-2017
Intercontinental Hotels Group
Customer Service Representative / Luxury Specialist / Reservation Specialist
Managed hotel reservations, assisted guests with issues, handled guest relations, and provided luxury travel support.