Provided full-cycle leasing and property operations support for a U.S.-based residential portfolio in Massachusetts. Managed property marketing initiatives, scheduled and coordinated tours, processed rental applications, verified applicant documentation, and supported lease preparation and execution. Maintained ongoing communication with prospective and current tenants, ensuring timely follow-ups and clear updates throughout the leasing lifecycle. Coordinated maintenance requests from intake to completion, collaborated with vendors to confirm timelines and service resolution, and maintained accurate tenant records and leasing data within internal systems to support occupancy performance and operational efficiency.






