Revaya vs Somewhere (formerly Support Shepherd): Managed Staffing vs Recruiting (2026)

Somewhere (formerly Support Shepherd) has become one of the best known names in offshore hiring, and property management operators regularly compare it with Revaya. The two solve overlapping problems with very different models, so here is the honest breakdown.

The short version

Somewhere is a recruiting service: they source and screen overseas candidates across many industries, you interview and hire, and from there the person is yours to train, manage, and retain. Revaya is a managed staffing service built only for property management: candidates are skill tested in AppFolio, Yardi, Buildium and other PM platforms before you interview, and after you hire, Revaya handles HR, payroll, daily accountability, KPI tracking, and replacement for one flat monthly fee of $1,200 to $2,400. The real question is not which company is better; it is whether you want to manage your offshore team member yourself.

What Somewhere does well

Reach and price of entry. Somewhere recruits across the Philippines, Latin America, and South Africa for dozens of roles, has strong brand distribution, and its pay-if-you-hire recruiting model keeps ongoing costs low: after the placement, you pay the employee's salary without a monthly service layer. For companies with strong internal management and training systems, that is an efficient way to hire.

Where Revaya differs

• Property management only: single family, multifamily, HOA, and short term rental operators are the entire client base. Vetting, training, and KPIs are PM specific, with fewer than 2% of applicants passing screening.
• Software tested candidates: live assessments in your PMS before you interview, so week one is productive, not remedial.
• Management is the product: daily check ins, end of day reports, weekly KPI tracking, HR, and a property management expert on staff supporting every placement. With a recruiting model, all of that is your job.
• Retention risk sits with Revaya: backup coverage and replacement are included, so a resignation is Revaya's problem to solve, not yours.

Who should choose Somewhere

Companies with established management, training, and HR systems that simply need a pipeline of vetted offshore candidates at the lowest ongoing cost, especially outside property management.

Who should choose Revaya

Property management operators who want the outcome (SLAs hit, statements out on time, response times protected) without becoming an offshore employer themselves. If you do not have a training program, a performance management cadence, and PM specific SOPs ready, the managed model pays for itself.

FAQ

Is Somewhere cheaper than Revaya?

The models differ: with recruiting you pay salary plus your own management time; with Revaya the flat fee includes salary, HR, payroll, training, QA, backup coverage, and replacement. Compare fully loaded cost including your hours.

Does Somewhere specialize in property management?

No. Somewhere serves many industries; property management is a small slice of its content and placements. Revaya serves property management exclusively.

Can I switch from a recruiting model to managed staffing?

Yes. Operators who hired offshore directly and found the management burden heavy are a common starting point for Revaya engagements.

Comparison based on publicly available information as of August 2026. If you spot something outdated, tell us and we will correct it.