“Revaya is changing the game in remote staffing! They've helped us cut down on our recruiting time by recommending pre-screened candidates with AppFolio experience for our team.”
Paige Losack · Operations, Northpoint Asset Management
Transparent Pricing
35+ Tasks an AppFolio VA Handles
This is the actual day to day work our AppFolio trained team members take off your plate, organized by function. Every candidate is assessed on these workflows before you interview them.
Leasing
- Listing updates and ILS syndication accuracy
- Guest card follow up within the hour
- Showing scheduling via Tenant Turner / ShowMojo
- Application intake and screening coordination
- Lease document preparation
- Move in scheduling and checklists
- Renewal outreach on the 90/60/30 cadence
Maintenance
- Work order intake and triage
- Vendor dispatch and scheduling
- Follow ups until the ticket closes
- Resident verification after completion
- Recurring and preventive maintenance scheduling
- Turn tracking between residents
- Vendor invoice matching to work orders
Accounting
- Rent payment posting
- AP invoice entry and coding
- Late fee runs and delinquency outreach
- Owner statement preparation
- Bank reconciliation support
- Security deposit accounting
- Month end close support
Resident & Owner Communications
- Portal message triage and response
- Phone coverage during your business hours
- Templated email communications
- Owner update drafts for your review
- Notice preparation per your attorney reviewed process
- Escalation logging with full context
- Review responses in your voice
Admin & Reporting
- Weekly KPI and occupancy reports
- Delinquency dashboards
- Document filing and data cleanup
- Utility billing administration
- Insurance and compliance tracking
- HOA correspondence for managed doors
- Custom reports before your Monday meeting
What We Don't Recommend Delegating
Honest scoping keeps placements successful. Keep these with your local team:
- Property visits, inspections, and in person showings — anything requiring physical presence
- Licensed activities — whatever your state requires a license to perform
- Payment approvals — your VA prepares, your team approves, under separated duties
- Final pricing and legal decisions — judgment calls stay with you and your counsel
- Owner relationship ownership — your VA drafts and coordinates; the relationship is yours
How It Works
Scope the role
A 30 minute discovery call covers your portfolio, AppFolio setup, tools, and success metrics.
Interview tested candidates
Within about two weeks you interview a shortlist that already passed live AppFolio assessments. Fewer than 2% of applicants make it this far.
They start trained
Structured onboarding on your SOPs, guided by our property management expert on staff. Contribution starts week one.
We manage performance
Daily check ins, end of day reports, weekly KPI tracking, HR, backup coverage, and replacement if ever needed.
Results From Property Management Teams
“In California, the employment laws are strict and expensive. With Revaya, I can get reliable talent at a third of the cost, and more people for the same money.”
Joubin Manoochehri · President, JNM Realty
“We didn't even know if the role would be long term. But once we saw the performance of our Revaya employee, the value was clear. It's now a permanent part of our team.”
Michael Kadisha · Principal, K3 Holdings
KPIs & SLAs We Target
Your AppFolio, Fully Staffed. Start Today!
FAQ
Frequently Asked Questions
What is an AppFolio virtual assistant?
How do you test AppFolio skills before I interview someone?
How much does an AppFolio trained VA cost?
Which parts of AppFolio can they work in?
Is AppFolio access secure?
How fast can we start?
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