Hire a Rent Collections Specialist for Multifamily

Reduce delinquency with structured reminders, compliant documentation, and clear payment plans—on U.S. hours.

Transparent Pricing

Includes: recruitment <2% pass-rate vetting, onboarding, HR & payroll, performance management, backup coverage, and security controls.

~$5,200/month

Average U.S. Collections Specialist

$1,200–$1,800/month

Revaya Full-Time Collections Specialist

*Includes HR/payroll, QA, backup coverage, security.

Leasing Assistant Philippines

What Your Collections Specialist Handles

Friendly reminders across channels; payment plan coordination: send timely reminders via multiple channels and work with residents to set up payment plans.

Ledger notes and documentation per policy: update ledgers and maintain accurate records in line with your policies.

Escalation routing and reporting: flag delinquent accounts, route escalations, and prepare reports for management.

Compliance-safe communication per your jurisdiction: follow approved scripts and legal guidelines to keep all resident communication compliant.

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Works Inside Your Stack

We document every contact and outcome inside your PMS—ideal Filipino rent collections support for Multifamily.

PMS(AppFolio/Yardi/Buildium/RealPage): ledgers, notes, reports

Phone/SMS/Email: outreach sequences and confirmations

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Leasing Assistant Philippines
Leasing Assistant Philippines

KPIs & SLAs We Target

Your Rent Collections Specialist is measured on payment commitments kept, delinquency reduction, and accurate contact logging.

Promise-to-pay kept: improvement target set jointly: track and improve resident follow-through on payment commitments.

Delinquency rate: reduction target set jointly: set goals with you to reduce overall delinquency rates over time.

100% of contacts logged with outcomes: ensure every outreach attempt is documented with the result recorded.

Security & Compliance

We lock down your data with secure sign-ins (two-step verification), automatic updates, and strict “only what’s needed” access.

Our 24/7 security team watches for threats in real time, with Microsoft 365 backups, smarter email protection, ongoing team training, and dark-web checks to keep your property-management operations safe and compliant.

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Leasing Assistant Philippines Security and compliance

Save up to 70% on Hiring Costs. Start Your Journey Today!

FAQ

Frequently Asked Questions

Do you send legal notices?

Will you take payments?

What about after-hours issues?

Do you work U.S. hours?

Can we start part-time?

Is outsourcing property management to the Philippines secure and compliant?

Why choose Revaya over other Philippines property management staffing companies?

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