Short Term Rental Virtual Assistants Who Keep Response Times Elite
STR is hospitality at software speed: guest messages, turnovers, pricing, and reviews, every single day. Revaya places full time professionals who run your operations desk so your response rate never dips and your team never burns out.
Transparent Pricing
Includes: recruitment with <2% pass rate vetting, onboarding, HR and payroll, performance management, backup coverage, and security controls.
~$5,400/month
Estimated U.S. STR operations hire (fully loaded)
$1,800–$2,400/month
Revaya Full Time STR Virtual Assistant
*Includes HR/payroll, QA, backup coverage, security.
What Your STR VA Handles
Guest messaging: inquiries, booking questions, mid stay requests, and checkout follow ups answered fast enough to protect your response rate and rankings.
Turnover coordination: cleaner scheduling, turnover verification with photos, restocking flags, and same day issue escalation between stays.
Calendar and listing management: availability sync across OTAs, listing updates, minimum stay adjustments, and pricing tool oversight.
Reviews and claims: review responses drafted in your voice, guest issues documented, and damage claims filed with complete evidence.
Works Inside Your Stack
Your team member works directly in your PMS from day one. No training from scratch, no learning curve on your dime.
PMS: Guesty, Hostaway, OwnerRez, Hospitable, Lodgify
OTAs: Airbnb, Vrbo, Booking.com listing and messaging workflows
Pricing: PriceLabs, Wheelhouse, Beyond monitoring and adjustments
Ops tools: Breezeway, Turno cleaner coordination, noise and smart lock dashboards
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KPIs & SLAs We Target
Your team member owns outcomes, not just tasks. We track performance weekly and manage to targets.
Sub-15-Minute Guest Response during covered hours.
100% Turnover Verification before every check in.
Every Review Answered within 24 hours.
Security & Compliance
We lock down your data with secure sign ins (two step verification), automatic updates, and strict "only what's needed" access.
Our 24/7 security team watches for threats in real time, with Microsoft 365 backups, smarter email protection, ongoing team training, and dark web checks to keep your property management operations safe and compliant.
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Five Star Operations Without the 11pm Messages. Start Today!
FAQ
Frequently Asked Questions
What does a short term rental virtual assistant do?
Can they cover evenings and weekends?
Which platforms do your STR VAs know?
How much does an STR virtual assistant cost?
How many listings can one VA support?
What about guest emergencies?
Exceptional talent, hands-on support, and a refreshing approach to offshore staffing.
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