A full time remote STR professional who runs your operations desk inside Guesty: guest messaging, turnover coordination, calendar and listing management, and review responses. Candidates pass Guesty workflow testing before you interview them.
Full time STR professionals who already know Guesty's inbox, calendar, and automation workflows. Revaya recruits, vets, and manages them so your response rate never dips and your team never burns out.
Includes: recruitment with <2% pass rate vetting, onboarding, HR and payroll, performance management, backup coverage, and security controls.

Average US STR operations hire (fully loaded)

Revaya Full Time Guesty Trained VA
*Includes HR/payroll, QA, backup coverage, security.

Guest messaging: inquiries, booking questions, mid stay requests, and checkout follow ups handled inside Guesty's unified inbox.
Turnover coordination: cleaner scheduling, turnover verification with photos, restocking flags, and same day escalation between stays.
Calendar and listing management: availability sync across OTAs, listing updates, minimum stay adjustments, and automation oversight.
Reviews and claims: review responses drafted in your voice, guest issues documented, and damage claims filed with evidence.
Your team member works directly in your PMS from day one. No training from scratch, no learning curve on your dime.
Guesty Core: unified inbox, multi calendar, automations, and task workflows
OTAs: Airbnb, Vrbo, Booking.com listing and messaging workflows
Pricing tools: PriceLabs, Wheelhouse, Beyond monitoring and adjustments
Ops tools: Breezeway, Turno cleaner coordination, smart lock dashboards

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Your team member owns outcomes, not just tasks. We track performance weekly and manage to targets.
Sub-15-Minute Guest Response during covered hours.
100% Turnover Verification before every check in.
Every Review Answered within 24 hours.
We lock down your data with secure sign ins (two step verification), automatic updates, and strict "only what's needed" access.
Our 24/7 security team watches for threats in real time, with Microsoft 365 backups, smarter email protection, ongoing team training, and dark web checks to keep your property management operations safe and compliant.
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FAQ
What is a Guesty virtual assistant?
A full time remote STR professional who runs your operations desk inside Guesty: guest messaging, turnover coordination, calendar and listing management, and review responses. Candidates pass Guesty workflow testing before you interview them.
Can they cover evenings and weekends?
Yes. Coverage windows are set at placement, including evening, weekend, and split shift options, with SLAs per window. STR does not run on business hours and neither do we.
How much does a Guesty trained VA cost?
$1,200 to $2,000 per month full time, all inclusive. Comparable US operations hires run $3,200 to $4,500 fully loaded.
How many listings can one VA support?
Typically 20 to 50 listings depending on booking volume and how much of the workflow they own. We scope it with you and add coverage as you grow.
What about guest emergencies?
Your VA follows your escalation runbook: defined emergencies go to your on call contact immediately, everything else is resolved or queued with full documentation.
How fast can we start?
Vetted, Guesty tested candidates in about two weeks, productive in week one.
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